Performance Issues - Incident details - CareDocs Status Updates

Performance Issues

Resolved

Degraded performance

Started almost 3 years ago27th Oct, 2023Lasted about 2 hours27th Oct, 20232:023:42 PMUTC

Affected

CareDocs Desktop

Updates

Resolved
27th Oct, 2023 at 3:42 PMUTC
Resolved
27th Oct, 2023 at 3:42 PMUTC
Our team has now resolved the issue and normal service should resume, however if you experience any further issues, get in touch with our customer service team.

The CareDocs Team
Monitoring
27th Oct, 2023 at 3:12 PMUTC
Monitoring
27th Oct, 2023 at 3:12 PMUTC
We have implemented a fix and will continue to monitor the earlier identified issue. Please let us know if you continue to have problems.

The CareDocs Team
Identified
27th Oct, 2023 at 3:03 PMUTC
Identified
27th Oct, 2023 at 3:03 PMUTC
Our team has now identified the issue. We are actively working to resolve this and will continue to provide you with updates.

The CareDocs Team
Investigating
27th Oct, 2023 at 2:02 PMUTC
Investigating
27th Oct, 2023 at 2:02 PMUTC
We are currently experiencing some performance issues. Our team are investigating this issue and we will send you and update once the issue has been identified.

The CareDocs Team