CareDocs - Notice history

All systems operational

CareDocs Desktop - Operational

100% - uptime
Oct 2023 · 99.74%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

CareDocs Portal - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

CareDocs Management - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

CareDocs Connect - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

CareDocs Mobi - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%
Oct 2023
Nov 2023
Dec 2023

Notice history

Dec 2023

No notices reported this month

Nov 2023

No notices reported this month

Oct 2023

Degraded Service
  • Resolved
    Resolved

    Our team has now resolved the issue and normal service should resume, however if you experience any further issues, get in touch with our customer service team.

    The CareDocs Team

  • Monitoring
    Monitoring

    We are continuing to monitor the earlier identified issue and are actively working to resolve it.

    There is a workaround for any customers who are still having issues, and a guide will be sent out shortly to all customers. You can also contact our support team on 0330 056 3333 who will be able to help you through any issues.

    The CareDocs Team

  • Identified
    Identified

    Our team has now identified the issue. We are actively working to resolve this and will continue to provide you with updates.

    The CareDocs Team

  • Monitoring
    Monitoring

    The earlier notice about an incident related to CareDocs Portal but we are now aware that the Portal is working and the issue is related to CareDocs Desktop.

    Our team are investigating this issue and we will send you and update once the issue has been identified.

    The CareDocs Team

  • Investigating
    Investigating

    We are currently receiving reports of degraded service and access may be temporarily unavailable. Our team are investigating this issue and we will send you and update once the issue has been identified.

    The CareDocs Team

Oct 2023 to Dec 2023

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