CareDocs - Notice history

All systems operational

CareDocs Desktop - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

CareDocs Portal - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

CareDocs Management - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

CareDocs Connect - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

CareDocs Mobi - Operational

100% - uptime
Jun 2024 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Notice history

Aug 2024

Planned Maintenance – 08/08/2024
  • Completed
    8th Aug, 2024 at 12:50 PM
    Completed
    8th Aug, 2024 at 12:50 PM

    The scheduled maintenance is now complete. Normal service should now resume, however if you experience any issues, please contact our customer service team.

    The CareDocs Team

  • In progress
    8th Aug, 2024 at 8:00 AM
    In progress
    8th Aug, 2024 at 8:00 AM
    Maintenance is now in progress
  • Planned
    8th Aug, 2024 at 8:00 AM
    Planned
    8th Aug, 2024 at 8:00 AM

    We will be conducting essential maintenance at 9:00am on 08/08/2024 and during this time, you may experience outages or be unable to use the software. Normal service should resume soon after. However, if you experience any issues after the scheduled time, please contact our customer service team.

    The CareDocs Team

Planned Maintenance - 05/08/2024
  • Completed
    5th Aug, 2024 at 11:02 AM
    Completed
    5th Aug, 2024 at 11:02 AM
    Maintenance has completed successfully.
  • In progress
    5th Aug, 2024 at 10:00 AM
    In progress
    5th Aug, 2024 at 10:00 AM
    Maintenance is now in progress
  • Planned
    5th Aug, 2024 at 10:00 AM
    Planned
    5th Aug, 2024 at 10:00 AM

    We will be conducting essential maintenance soon and during this time, you may experience outages or be unable to use the software however this will be unlikely. Normal service should resume soon after. However, if you experience any issues after the scheduled time, please contact our customer service team.

    The CareDocs Team

Jul 2024

Outage – Investigating
  • Resolved
    Resolved

    Our team has now resolved the issue and normal service should resume, however if you experience any further issues, get in touch with our customer service team.

    The CareDocs Team

  • Identified
    Identified

    Our team has now identified the issue. We are actively working to resolve this and will continue to provide you with updates.

    The CareDocs Team

  • Investigating
    Investigating

    We are currently experiencing an outage and access may be temporarily unavailable. Our team are investigating this issue and we will send you and update once the issue has been identified.

    The CareDocs Team

Jun 2024

Maintenance – Planned
  • Completed
    27th Jun, 2024 at 7:30 PM
    Completed
    27th Jun, 2024 at 7:30 PM
    Maintenance has completed successfully
  • Planned
    27th Jun, 2024 at 6:30 PM
    Planned
    27th Jun, 2024 at 6:30 PM

    We will be conducting essential maintenance soon and during this time, you may experience outages or be unable to use CareDocs Mobile. Normal service should resume soon after. However, if you experience any issues after the scheduled time, please contact our customer service team.

    The CareDocs Team

  • In progress
    27th Jun, 2024 at 6:00 PM
    In progress
    27th Jun, 2024 at 6:00 PM
    Maintenance is now in progress
Maintenance – Planned
  • Completed
    24th Jun, 2024 at 10:06 AM
    Completed
    24th Jun, 2024 at 10:06 AM

    The scheduled maintenance is now complete. We will continue to monitor our systems for the next 48 hours, however if you experience any issues, please contact our customer service team.

    The CareDocs Team

  • In progress
    24th Jun, 2024 at 10:00 AM
    In progress
    24th Jun, 2024 at 10:00 AM
    Maintenance is now in progress
  • Planned
    24th Jun, 2024 at 10:00 AM
    Planned
    24th Jun, 2024 at 10:00 AM

    Maintenance Details:

    • What: DNS migration for caredocs.cloud

    • When: Starting Monday, 24th at 11am and spanning a 48-hour window

    • Why: To enhance our infrastructure and ensure better service reliability

    Impact on Services:

    We do not expect any disruptions to your services during this necessary maintenance period. However, DNS changes can take up to 48 hours to fully propagate across the internet. During this time, there might be some delays in DNS resolution.

    Our team is fully prepared for this transition and will be monitoring the process closely to address any issues promptly. We have also put a contingency plan in place to revert to our previous setup if necessary.

    The CareDocs Team

Maintenance – Planned
  • Completed
    12th Jun, 2024 at 12:30 PM
    Completed
    12th Jun, 2024 at 12:30 PM
    Maintenance has completed successfully.
  • In progress
    12th Jun, 2024 at 11:30 AM
    In progress
    12th Jun, 2024 at 11:30 AM
    Maintenance is now in progress
  • Planned
    12th Jun, 2024 at 11:30 AM
    Planned
    12th Jun, 2024 at 11:30 AM

    We will be conducting essential maintenance soon and during this time, you may experience outages or be unable to use the software. Normal service should resume soon after. However, if you experience any issues after the scheduled time, please contact our customer service team.

    The CareDocs Team

Jun 2024 to Aug 2024

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