Degraded Service
Affected
Major outage from 9:50 AM to 11:46 AM
- Resolved · UTC
Our team has now resolved the issue and normal service should resume, however if you experience any further issues, get in touch with our customer service team.
The CareDocs Team
- Monitoring · UTC
We are continuing to monitor the earlier identified issue and are actively working to resolve it.
There is a workaround for any customers who are still having issues, and a guide will be sent out shortly to all customers. You can also contact our support team on 0330 056 3333 who will be able to help you through any issues.
The CareDocs Team
- Identified · UTC
Our team has now identified the issue. We are actively working to resolve this and will continue to provide you with updates.
The CareDocs Team
- Monitoring · UTC
The earlier notice about an incident related to CareDocs Portal but we are now aware that the Portal is working and the issue is related to CareDocs Desktop.
Our team are investigating this issue and we will send you and update once the issue has been identified.
The CareDocs Team
- Investigating · UTC
We are currently receiving reports of degraded service and access may be temporarily unavailable. Our team are investigating this issue and we will send you and update once the issue has been identified.
The CareDocs Team