All systems operational

CareDocs Desktop

99.91% uptime
Sep 2023 · 100.0%Oct · 99.74%Nov · 100.0%
Sep 2023100.0% uptime
Oct 202399.74% uptime
Nov 2023100.0% uptime

CareDocs Portal

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

CareDocs Management

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

CareDocs Connect

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

CareDocs Mobi

100.0% uptime
Sep 2023 · 100.0%Oct · 100.0%Nov · 100.0%
Sep 2023100.0% uptime
Oct 2023100.0% uptime
Nov 2023100.0% uptime

Notice history

Nov 2023

No notices reported this month

Oct 2023

Degraded Service
  • Resolved
    Resolved

    Our team has now resolved the issue and normal service should resume, however if you experience any further issues, get in touch with our customer service team.

    The CareDocs Team

  • Monitoring
    Monitoring

    We are continuing to monitor the earlier identified issue and are actively working to resolve it.

    There is a workaround for any customers who are still having issues, and a guide will be sent out shortly to all customers. You can also contact our support team on 0330 056 3333 who will be able to help you through any issues.

    The CareDocs Team

  • Identified
    Identified

    Our team has now identified the issue. We are actively working to resolve this and will continue to provide you with updates.

    The CareDocs Team

  • Monitoring
    Monitoring

    The earlier notice about an incident related to CareDocs Portal but we are now aware that the Portal is working and the issue is related to CareDocs Desktop.

    Our team are investigating this issue and we will send you and update once the issue has been identified.

    The CareDocs Team

  • Investigating
    Investigating

    We are currently receiving reports of degraded service and access may be temporarily unavailable. Our team are investigating this issue and we will send you and update once the issue has been identified.

    The CareDocs Team

Sep 2023

Sep 2023 to Nov 2023