CareDocs - Notice history

All systems operational

CareDocs Desktop - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

CareDocs Portal - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

CareDocs Management - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

CareDocs Connect - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
Mar 2024
Apr 2024

CareDocs Mobi - Operational

100.0% uptime
Feb 2024 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2024
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Apr 2024

Notice history

View current status

Apr 2024

No notices reported this month

Mar 2024

MAR20
Maintenance – Planned
CompletedMaintenance45 minutes
  • Completed20th Mar, 2024 at 8:45 PMUTC
    Maintenance has completed successfully
  • In progress20th Mar, 2024 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned20th Mar, 2024 at 8:00 PMUTC

    We will be conducting essential maintenance soon and during this time, you may experience outages or be unable to use the software. Normal service should resume soon after. However, if you experience any issues after the scheduled time, please contact our customer service team.

    The CareDocs Team

MAR11
Minor Portal Updates
CompletedMaintenance18 minutes
  • Completed11th Mar, 2024 at 4:18 PMUTC

    The scheduled maintenance is now complete. Normal service should now resume, however if you experience any issues, please contact our customer service team.

    The CareDocs Team

  • In progress11th Mar, 2024 at 4:00 PMUTC
    Maintenance is now in progress
  • Planned11th Mar, 2024 at 4:00 PMUTC

    What's Happening?
    We're conducting some minor updates to our Portal. This involves changing some of the IP addresses within our system.

    When?
    Monday 11th April at 4pm. We anticipate the maintenance will last no more than 30 minutes.

    Impact
    We've tested these changes and expect no issues. There will be no noticeable changes to how you use or interact with our product.

    Why This Matters
    Maintaining and updating our network is essential for the continued reliability and performance of our software. While you might not see any immediate changes, these updates are part of our commitment to providing a robust and efficient service.

    Need Help?
    Our team is on standby to address any concerns or questions you may have. Please feel free to reach out to us through our support channels.

CareDocs Portal Degraded Performance
ResolvedDegraded performance12 minutes
  • ResolvedUTC

    Our team has now resolved the issue and normal service should resume, however if you experience any further issues, get in touch with our customer service team.

    The CareDocs Team

  • MonitoringUTC

    We have implemented a fix and will continue to monitor the earlier identified issue. Please let us know if you continue to have problems.

    The CareDocs Team

  • InvestigatingUTC

    We are currently experiencing degraded performance and access may be temporarily unavailable. Our team are investigating this issue and we will send you and update once the issue has been identified.

    The CareDocs Team

Feb 2024

FEB15
Maintenance – Planned
CompletedMaintenance30 minutes
  • Completed15th Feb, 2024 at 8:30 PMUTC
    Maintenance has completed successfully
  • In progress15th Feb, 2024 at 8:00 PMUTC
    Maintenance is now in progress
  • Planned15th Feb, 2024 at 8:00 PMUTC

    We will be conducting essential maintenance soon and during this time, you may experience outages or be unable to use the software. Normal service should resume soon after. However, if you experience any issues after the scheduled time, please contact our customer service team.

    The CareDocs Team

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