CareDocs - Notice history

All systems operational

CareDocs Desktop - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

CareDocs Portal - Operational

100% - uptime
Jun 2023 · 99.69%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

CareDocs Management - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

CareDocs Connect - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

CareDocs Mobi - Operational

100% - uptime
Jun 2023 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2023
Jul 2023
Aug 2023

Notice history

Aug 2023

No notices reported this month

Jul 2023

Maintenance
  • Completed
    18th Jul, 2023 at 6:54 PM
    Completed
    18th Jul, 2023 at 6:54 PM

    The scheduled maintenance is now complete. Normal service should now resume, however if you experience any issues, please contact our customer service team.

    The CareDocs Team

  • In progress
    18th Jul, 2023 at 6:00 PM
    In progress
    18th Jul, 2023 at 6:00 PM

    Maintenance is now in progress

  • Planned
    18th Jul, 2023 at 6:00 PM
    Planned
    18th Jul, 2023 at 6:00 PM

    We will be conducting essential maintenance soon and during this time, you may experience outages or be unable to use the software. Normal service should resume soon after. However, if you experience any issues after the scheduled time, please contact our customer service team.

    This will only affect CareDocs Mobi.

    The CareDocs Team

Jun 2023

CareDocs Portal Access Issue – Investigating
  • Resolved
    Resolved

    Our team has now resolved the issue and normal service should resume, however if you experience any further issues, get in touch with our customer service team.

    The CareDocs Team

  • Investigating
    Investigating

    We are currently experiencing an outage and access may be temporarily unavailable. Our team are investigating this issue and we will send you and update once the issue has been identified.

    The CareDocs Team

Outage – Investigating
  • Resolved
    Resolved

    Our team has now resolved the issue and normal service should resume, however if you experience any further issues, get in touch with our customer service team.

    The CareDocs Team

  • Monitoring
    Monitoring

    We are continuing to monitor the earlier identified issue and are actively working to resolve it.

    The CareDocs Team

  • Identified
    Identified

    Our team has now identified the issue. We are actively working to resolve this and will continue to provide you with updates.

    The CareDocs Team

  • Investigating
    Investigating

    We are currently experiencing an outage and access may be temporarily unavailable. Our team are investigating this issue and we will send you and update once the issue has been identified.

    The CareDocs Team

Maintenance – Planned
  • Completed
    26th Jun, 2023 at 9:16 AM
    Completed
    26th Jun, 2023 at 9:16 AM

    Maintenance has completed successfully.

  • In progress
    26th Jun, 2023 at 9:01 AM
    In progress
    26th Jun, 2023 at 9:01 AM

    Scheduled maintenance is currently underway and you may experience outages or be unable to use the software at this time.

    The CareDocs Team

  • Planned
    26th Jun, 2023 at 9:00 AM
    Planned
    26th Jun, 2023 at 9:00 AM

    We will be conducting essential maintenance soon and during this time, you may experience outages or be unable to use the software. Normal service should resume soon after. However, if you experience any issues after the scheduled time, please contact our customer service team.

    The CareDocs Team

Outage – Investigating
  • Resolved
    Resolved

    Our team has now resolved the issue and normal service should resume, however if you experience any further issues, get in touch with our customer service team.

    The CareDocs Team

  • Monitoring
    Monitoring

    We are continuing to monitor the earlier identified issue and are actively working to resolve it.

    The CareDocs Team

  • Identified
    Identified

    Our team has now identified the issue. We are actively working to resolve this and will continue to provide you with updates.

    The CareDocs Team

  • Investigating
    Investigating

    We are currently experiencing an outage and access may be temporarily unavailable. Our team are investigating this issue and we will send you and update once the issue has been identified.

    The CareDocs Team

CareDocs Issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Update
    Update

    We implemented a fix and are currently monitoring the result.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    The CareDocs Cloud Portal is currently experiencing technical issues and access may be temporarily unavailable.

    We're actively working to resolve this issue but in the meantime you may experience a connection issue error when attempting to log into CareDocs Cloud Portal. 

    Please note this error is not currently affecting CareDocs Desktop.

Jun 2023 to Aug 2023

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